Terms and Conditions

 

These terms and conditions govern your use of our website. Please read the terms in full before you use this website. If you do not accept these terms, please do not use this website. Using the website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

1. Site Access

1.1 You will be able to access the majority of this website without having to register any details with Laughing Dog. (However, some areas of this website will only be accessible only if you have registered.)

2. Use Of Website

2.1 You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

2.2 The copyright and other intellectual property rights in all material on this website are owned by us or our licensors and must not be reproduced without our prior consent.

2.3 Subject to paragraph 2.1, no part of this website may be reproduced without our prior written permission.

3. Site Uptime

3.1 We take all reasonable steps to ensure that this website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore we will not be liable if this website is unavailable at any time.

3.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

4. Visitor Conduct

4.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

4.2 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

4.3 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this Website in breach of Paragraph 4.2.

5. Links To And From Other Websites

5.1 Any links to third party websites located on this website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this website, it is at your own risk.

5.2 If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with us or present any false information about us;

(c) you do not link from a website that is not owned by you; and

(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

6. Disclaimer

6.1 We take all reasonable steps to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this website at any time and without notice. The material on this website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

6.2 The material at this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these terms may have effect in relation to this website.

7. Exclusion Of Liability

7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this website.

7.2 Nothing in these Terms and Conditions shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

8. Governing Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

9. Our Details

9.1 Our business’s name is: Fold Hill Foods Ltd

9.2 Our business address is: Old Leake, Boston, Lincs PE22 9RJ

10. Delivery

10.1 Delivery is available to mainland UK only.

11. Competitions & Giveaways

11.1 By entering any of our competitions/giveaways posted on our website, newsletter, social media or at a show we are attending (or any other competitions promoted by any other means by us), you are agreeing to be signed up to receive communications from us. In addition, if we have partnered with any additional companies solely for the purpose of the competition, you will have the option to agree to receive communications from them. Your information will not be passed on to any third parties. If at any point you wish to no longer be contacted by Laughing Dog, please contact us directly by emailing bakery@laughingdogfood.com

11.2. There are no fees required to enter our competitions and giveaways. Employees or anyone connected in any way with our promotions shall not be permitted to enter.
11.3 We reserve the right to cancel or amend competitions and giveaways; any changes will publicised immediately.
11.4 No cash alternative to the prize(s) will be offered. The prize(s) are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another without giving notice.
11.5 Unless otherwise stated, winners will be chosen at random from entries received. The decision in respect of all matters to do with the competition will be final.
11.6 We will notify the winner(s) by private/direct message/email/telephone call within 2 working days of them being chosen. If the winner(s) cannot be contacted or does not claim the prize within 5 days of notification, we reserve the right to withdraw the prize from the winner(s) and pick a replacement winner(s).
11.7 By entering our competitions/giveaways, you are indicating your agreement to these terms and conditions. Should you be chosen as a winner, you agree to the use of your name in any publicity material we produce.
11.8 Our competitions and giveaways are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network.

11.9 Should we use third parties to supply our prizes (for example if we partner with a company), the prize will be subject to their terms and conditions and will have no affiliation with Laughing Dog.

12. Use of Laughing Dog Promo Codes

12.1 Promo codes provided to you will have their value and expiry date/use of terms detailed. (e.g. whether they can be used on your first order or any order). Promo codes will only be able to be used once by a customer - one promo code per household. Unless otherwise stated, promo codes will be valid from the time you receive details of them. Promo codes cannot be used in conjunction with other promo codes or offers from us.
12.2 Your use of our promo codes is subject to our standard terms and conditions.
12.3 To redeem the promo code, type the promo code into the voucher code box in the checkout section of the website or quote over the phone when purchasing. If you fail to quote the code at the time of purchase, your purchase will not be eligible for the discount. Discounts cannot be claimed after you have confirmed your purchase
12.4 The promo code is not redeemable for cash and we prohibit the posting of promo codes on the internet or any public forum.

12.5 At our own discretion, we can decide to end or suspend the use of a promo code without any prior notice.

12.6 Telegraph subscription reader offer: the above terms and conditons apply. Discount/promo code can only be used once per customer. Free bag of Dental Oaties only available if an order of products is placed with Laughing Dog. Offer is for discount on order and one free bag of Dental Oaties. Offer subject to availability. 

 

Sampling Terms & Conditions

1. Requesting Free Samples of Dog Food

Promotional Terms and Conditions

1.1 If you would like to request samples of our Laughing Dog products, please email bakery@laughingdogfood.com. We will use the personal details you supply for the administration and follow up of the samples, unless we have your consent for use otherwise. See our privacy policy for details.

1.2 If we suspect that you are abusing our free sampling service, we reserve the right not to send free samples. One sample per household. Addresses must be UK mainland to be eligible for free delivery. Samples are 50g.

1.3 Samples of Laughing Dog are subject to availability.

1.4 These products will be hypoallergenic but may contain allergens which will not be appropriate for your dog – please read the accompanying packaging and literature carefully.

2. Sample Promotions via Social Media, Website, Digital Advertising

2.1 From time to time we way run free sampling campaigns via our media platforms, including our website and social media. We reserve the right to suspend or remove such promotions without any prior notice.

2.2 The details of such campaigns and how they run will be clearly explained in the promotion, and might – for example – require you to recommend friends in order for you to receive your sample. Simply follow the links and then submit information as prompted. Promo codes detailed in our sampling promotions can only be used once by a customer (one per household).

2.3 Please allow up to 12 working days for delivery. At the same time will we send you our product information leaflets and price lists, plus details on how to order. Sample packs are usually 50g. One sample per household.

2.4 These products will be hypoallergenic but may contain allergens which will not be appropriate for your dog – please read the accompanying packaging and literature carefully. Feeding guidelines are available online.

2.5 Such promotions are only open to residents of UK Mainland (including Northern Ireland) aged 18 years or over, excluding our employees, their families, agents or anyone else professionally connected with this promotion. 

2.6 By participating in this promotion and requesting a sample to be delivered to you, you are confirming that you have given your approval to receive the gift pack and that any third parties you supply details for have explicitly given their permission to enter the promotion.

2.7 Bulk requests made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible requests and requests which do not satisfy the requirements of these terms and conditions in full will be disqualified.

2.8 Samples are subject to availability and we reserve the right to refuse to send a sample.

2.9 No responsibility is accepted for claims lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. We and any affiliated companies are not responsible for any request, generated by computer hardware or software, malfunction, error or failure. No responsibility will be accepted for samples lost or damaged or delayed in the post.

2.10  We cannot accept any responsibility for any damage, loss, injury suffered by any participant entering the promotion or as a result of using and feeding the pack to your dog(s). Nothing shall exclude our liability for death or personal injury as a result of its negligence.

2.11 If for any reason the promotion is not capable of running as planned for reasons (including but
not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion), we reserve the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the request process and to cancel, terminate, modify or suspend the promotion.

2.12 If an act, omission, event or circumstance occurs which us beyond our reasonable control and which prevents us from complying with these terms and conditions we will not be liable for any failure to perform or delay in performing its obligation.

2.13 By entering this promotion, all participants will be deemed to have accepted and be bound by our terms and conditions.

2.14 This promotion is governed by the English Law and participants submit to the exclusive jurisdiction of the English courts.

Promoter: Laughing Dog (Fold Hill Foods Ltd), Old Leake, Boston. 
  

Last updated: 08/04/2016