All orders are processed and despatched on the same working day, if ordered before 11.30am and are in stock – but may be delayed at busy times.
On orders under £15 you will have a £5 postage charge added to your basket total.
*Free delivery is only on food orders – this is subject to your order being £15 or over and the delivery address being to UK mainland addresses.
Please note we do not deliver on the weekend.
Orders at the weekend or on a Bank Holiday will be despatched on the next available working day.
Deliveries will be made with our nominated courier service DPD. All parcels are trackable and we will send you a tracking link if provided with a mobile number. You do not need to be available to accept the products at that address but if no one will be available, you must ensure that you have completed the delivery instructions box on the checkout page, indicating a safe place for the parcel to be left.
On the occasion of poor weather conditions or other events outside of our reasonable control, a late or cancelled delivery may occur.
We can only accept customer orders for delivery to addresses in England, Wales and Scotland, although restrictions and additional delivery charges may apply to Northern Ireland, Northern Scotland, Scottish Highlands and Offshore Islands.
Before you place an order for delivery, please read our terms and conditions and returns policy.
Addresses in Scottish Highlands (postcodes starting IV, AB, KW and PH) and Northern Ireland (postcodes starting BT) are subject to a delivery charge.
100% Dog Happy Guarantee or your money back.
We are confident that your dog will love this food. If for any reason you are not happy with it then please contact us on the details below, and will we be happy to answer any questions.
Freephone 0800 098 8057 or email us at: firstname.lastname@example.org
Tell us what you think of our Laughing Dog website
If you have any comments about our website (from its design, to the way it works, or to report a technical fault) you can send them to us via our contact page. We read every comment to ensure we provide you and your doggy friends the very best service.