Free next day delivery when you spend £25 or more!

If you order before 11.30am Monday to Friday, we can ensure that your delicious Laughing Dog food arrives with you the next working day (UK mainland only; if you live in one of the post code areas detailed below delivery times may be slightly longer and there may be a small charge). Orders under £25 will have a £4.95 postage charge added to the basket total. Please note that we do not deliver at the weekend. Orders placed at the weekend or on a bank holiday will leave our farm bakery on the next available working day.

Personalised dog gifts

We make all of our dry food right here on the family farm and our personalised bones are made to order. Please allow 5-7 working days for delivery of personalised dog treats and hampers (…we think you’ll agree that they are worth the wait!).

DPD tracking & delivery

Deliveries are be made with our nominated courier service DPD. All parcels are trackable and DPD will send you a tracking link if a mobile number and email address is provided when you place your order. You don’t need to be available to accept your Laughing Dog food delivery at your address as the tracking link sent by DPD will allow you to add delivery instructions to leave in a safe place if you wish.

Due to poor weather conditions or other events outside of our reasonable control, a late or cancelled delivery may occur.

Do you live in a flat or university accomodation?

Please note that DPD drivers are only insured on ground floor. Therefore, to avoid your parcel being left in a communal area please add ‘call me’ instructions to your delivery, or a ‘safe place’ – that does not go above ground floor. You can do this via your DPD delivery email and SMS notifcations. If this has not been done in advance of your delivery, we are unable to raise this parcel as lost via DPD, and will not be able to replace the items.

We can only accept customer orders for delivery to addresses in England, Wales and Scotland, although restrictions and additional delivery charges may apply to the Isle of Man, Isle of Wight, Northern Ireland, Northern Scotland, Scottish Highlands and Offshore Islands. Addresses in Scottish Highlands (postcodes starting IV, AB, FK, HS, KA, KW, PA and PH), Isle of Man, Isle of Wight and Northern Ireland (postcodes starting BT) – please call us on our freephone 0800 098 8057 to place your order as we can ensure we advise on the best rate for you.

Before you place an order for delivery, please read our terms and conditions and returns policy. If we need to make a fresh batch of food and there is going to be a delay, we will pop you a call or email to keep you informed of your delivery date.

100% Dog Happy guarantee!

We are confident that your dog will love our complete dog foods and mixer meals. If for any reason you are not happy with it then please contact us on the details below, and will we be happy to answer any questions.

Freephone 0800 098 8057 or email us at [email protected].

Pop us your feedback – we’d love to hear from you

If you have any comments about our website (from its design or the way it works, or to report a technical glitch) please pop us a message at [email protected] We read every comment to ensure we provide you and your four-legged friend the very best service.