Laughing Dog uses cookies on www.laughingdogfood.com.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work correctly and safely, and work more efficiently, as well as to provide information to us so we can improve our services.

Cookies used by Laughing Dog: 

Strictly necessary (essential) cookies: these are cookies that are needed so that our website can operate. These are cookies that enable you to log in to the secure areas of our site and use the shopping basket as well as cookies which allow our site to function safely and correctly (see Magento cookies detailed below).

Google Analytics (analytical cookies): these cookies are used to collect information about how visitors use and move around our website including the number of visitors to the website, where visitors have come from and the pages they have visited. We use this information to help us improve our website and to see if there are any areas that are not working properly. In addition, we use Google Analytics to ensure you receive offers of products you are interested in.  Read Google’s overview of privacy and safeguarding data

Live Chat cookies: Our live chat service uses cookies in order for us to help you with any issues when using our website to order your dog food.

This table details the cookies which we use on the Laughing Dog website:

Cookie Name Source Used For
_gat Google Google Analytics
_ga Google Google Analytics
_gid Google Google Analytics
Magento Cookies:  Laughing Dog (Magento
frontend

Frontend_cid

product_data_storage

user_allowed_save_cookie

recently_compared_product

recently_viewed_product

recently_compared_product_previous

pushNotification

mage-messages

recently_viewed_product_previous

mage-cache-sessid

mage-cache-storage-section-invalidation

X-Magento-Vary

form_key

mage-cache-storage

PHPSESSID

Shopping Cart Session

HTTPS Cookie

These cookies are necessary for the functionality of the websites and how the website works, and they all expire within 24 hours of opening the site
__livechat LiveChat This cookie is issued by the LiveChat application. It’s used to link a visitor to a ‘visitor record’ which stores the IP address and UserAgent.
Facebook pixel Facebook Tracking visits from our social media platforms

How to block cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them (including how to delete third party cookies), visit About Cookies.

To opt out of being tracked by Google Analytics across all websites visit Google tracking site here.

To opt out of seeing Google adverts which are delivered to you via Google Remarketing visit Google Support. 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our  website, and it may not work correctly. For more information on cookies for the most common browsers, please refer to the pages below:

Google Chrome
Microsoft Internet Explorer
Microsoft Edge
Safari (OSX)
Safari (iOS)
Mozilla Firefox
Android  (Please refer to your device’s documentation for manufacturers’ own browsers)

Hot Jar

Hot Jar uses software such as heatmaps to track and visualise visitor behaviour. This helps us to better understand our visitors and make the right changes to improve overall user experience on our website. Hot Jar only records interactions with the website, it does not record personal data. For further information and privacy policy, please visit the HotJar website.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical / performance cookies or targeting cookies.

We will update this cookie policy from time to time; therefore we advise that you re-visit this page with every visit. This policy was last updated 25/01/2021