We have achieved the Feefo Gold Trusted Service award for the second year running, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Created by global online reviews platform Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews and insights.

Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. Here at Laughing Dog we met the criteria from reviews posted in 2018, giving an average rating of 4.9/5.

This Feefo Gold award gives recognition to how hard the Laughing Dog team works to give great experiences to all our customers. Our team of nutritionists listen, understand and respond to our customers’ needs, ensuring that we find the right natural baked product to suit their four-legged friend. We are really excited to win the award for the second year running –  thank you to all our customers for taking the time to leave their reviews!

Congratulating everyone at the Laughing Dog bakery on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”

See all our feefo reviews here.